Shipping policy
We know that when you order something special for your pet, you want it to arrive quickly, safely, and with care. 🐾 Here’s everything you need to know about how we ship your order.
📦 Shipping Partner
All Hapetito orders are shipped with our trusted logistics partner, CTT, Portugal’s national postal service.
🌍 Where We Ship
| Country | Shipping Rates | Delivery Times |
| Portugal (Mainland & Islands) | €4.85 | 3 business days |
| All European countries | €7.75 | 7 business days |
Shipping costs are calculated at checkout and clearly displayed before you complete your order.
Please note that delivery times are estimates and may vary slightly during peak periods or due to customs processes for international orders.